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Refund Policy

Last updated: May 04, 2021

 

Thank you for shopping at Risette Lingerie.

If, for any reason, You are not completely satisfied with a purchase 

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Risette Lingerie.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to Risette Lingerie, accessible from https://risettelingerie.com/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 3 days without giving any reason for doing so.

The deadline for cancelling an Order is 3 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: info@risettelingerie.com

We will reimburse You no later than 3 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at info@risettelingerie.com with details of the product and the defect. We'll send you an email, when we process your return.

Exchange Policy 

We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at info@risettelingerie.com with details of the product and the defect. You can send the item you consider defective to:

 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: info@risettelingerie.com
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